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Waypoint Electronics
P O Box 1527
Whangarei
New Zealand
Phone: 0274 965 299

e-mail

Terms & Conditions

 

 

Here at Waypoint Electronics Ltd we're totally dedicated to giving you the best advice, shopping experience and service available for marine electronics in NZ. But with so much information about so much stuff¡  it's important that we spell out the legal bits, so here they are:

These terms are issued by Waypoint Electronics Limited and are effective from 1st July, 2010. They cover the use or the site including visits to our sites, purchases on our sites. These terms of use apply to you when you use our website.

 

Content
While we endeavour to supply accurate information on this site, errors and omissions may occur. Waypoint Electronics Limited does not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this site. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site.
Waypoint Electronics Limited reserves the right to make changes to the content on this site at any time and without notice.
To the extent permitted by New Zealand law, Waypoint Electronics Limited makes no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of this web site or any other web site.

Ordering, Payment, Shipping & Returns

Ordering Products

By placing an order on this website you agree to and accept the terms and price specified in this web site. This price may include delivery and other applicable charges which are stated at the ordering stage. 

There may be occasions where we have to decline orders for any reason, including, the unavailability of any product, an error in the price or the product description or image posted on this web site, or an error in your order. 

If Waypoint Electronics Limited is unable to source the particular product you require, we will contact you, and inform you of the general date of availability or of alternative products, or offer to cancel the sale. 

Your contract with Waypoint Electronics Limited On-line will only come into existence when you have fully paid for your order and Waypoint Electronics Limited On-line provides confirmation that your order has been accepted. Confirmation will be sent via email to your nominated email address. 

Stock Availability

In order to provide the greatest range of products, you understand that Waypoint Electronics Ltd does not necessarily hold all products listed on this site in stock. Goods delivered may sometimes have cosmetic differences to the product images presented on this site.

Delivery Estimates

Waypoint Electronics makes every effort practical to ensure that delivery timeframes are prompt but we do not accept liability for any loss or damage directly or indirectly arising out of or in connection with any delay or failure to deliver within the estimated time frame.

I

Payment

Waypoint Electronics Limited On-line accepts payment by direct bank transfer. Details supplied on placement of order. Alternatively by cheque, but goods not despatched until cheque cleared.

You must include the order number as a reference on your bank transfer so we know which order the payment refers to.

Incorrect Bank Account Number
Waypoint Electronics Limited gives the customer the choice to pay for products through bank transfer. If the Customer credits money to the incorrect bank account number then Waypoint Electronics Ltd will not accept any responsibility for correcting payment and the goods will not be dispatched.

Pricing

All prices are in New Zealand dollars (NZ$) and include GST (15% sales tax). All prices are correct at time of publication; however we reserve the right to alter prices for any reason. If this should happen after you have ordered a product, we will contact you prior to processing your order. 


Terms and Conditions of Sale

By accessing, browsing or purchasing using this site, you acknowledge and agree to our terms, conditions and any relevant disclaimers.  Waypoint Electronics On-line reserves the right to change any or all of the information contained in these terms or conditions at any time.

Disclaimer

When viewing the pages of this website, you acknowledge that you have read and accepted the following disclaimer. 

The information on this website is provided for general information only. Waypoint Electronics Ltd has provided this information for the benefit of users in good faith and with all reasonable care. Errors and omissions in this information may occur and Waypoint Electronics Ltd does not accept any liability for any loss or damage which may directly or indirectly result from any opinion, information, advice, representation or omission contained on Waypoint Electronics web site.

Shipping

Delivery Costs

We try to keep out delivery costs to a minimum and reserve the right to amend our rates from time to time. Delivery is charged on a per parcel basis and we will always try to ensure the lowest cost is incurred. 
Some large or bulky items may require additional charges to be passed on from our courier company. Any such charge is outlined in the product descriptions or order processing section of the site.

Delivery Time Frames

In order to provide you with a variety of choice, we source product from a number of different suppliers. Depending on their location, ordered goods are delivered to you within different time frames. While in many cases goods will be dispatched on the same day we receive the order you need to allow a reasonable delivery window should we need to get the goods or part of your order in.

Delivery Risk

Waypoint Electronics Limited will retain ownership of the products you order until you have made payment in full for those products. Ownership of those products & the risk in the products will pass to you on dispatch from Waypoint Electronics Ltd. 

Delivery Process

Couriered deliveries will require a proof of delivery signature. Our Couriers will not leave goods at an unattended address. In this circumstance neither Waypoint Electronics Limited nor the courier company can be liable delays caused where no-one is available to collect the goods.

If you are not at the specified address when the courier calls a delivery card will be left advising you where the delivery can be uplifted.

Insurance

Couriered goods are insured by our courier companies but they have strict criteria for claims.  Freighted/couriered items must be thoroughly checked inside before signing for your delivery. 
Damaged goods: If the couriered goods are found to be damaged in transit please advise us immediately as you have a 15 day window to make a claim.
Lost Goods: If the goods fail to arrive please advise us as you have a 30 day window to make a claim. 
You are welcome to e-mail us at sales@waypointelectronics.co.nz
so we can assist you what needs to be done to lodge a claim.

Returns Policy
Defective Goods:
Firstly you have rights the Consumer Guarantees Act 1993. It states that any goods purchased for personal use may be returned if they are not of an "acceptable quality" (for example, if they are not fit for the purpose for which they are bought, or if they are unsafe). 

If you return goods within the terms of this provision, Waypoint Electronics Limited will happily provide a refund or a replacement product within a reasonable period of time at our expense. 

Shipping charges are non-refundable & we will deduct the full amount of shipping costs that has actually been paid by us to ship your product initially. 

Returns are not accepted on used items, items that are not in original condition, packaging, books, videos, software, or cut lengths of cable. Some special order items may not be refundable for example if it was made or ordered specifically to your requirements. 

Please ensure we are given all your contact details together with the original invoice as proof of purchase. You are welcome to e-mail us at sales@waypointelectronics.co.nz so we can assist you what needs to be done to arrange the refund.

Jurisdiction
This website is governed by, and is to be interpreted in accordance with, the laws of New Zealand.

Changes to this Agreement
Waypoint Electronics Limited reserves the right to alter, modify or update these terms of use. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.